Tech Level Up

We teach you IT skills to transform yourself

Learning starts here

At TechLevelUp, we provide hands-on, career-focused training environments where aspiring IT professionals develop the skills needed to excel in Microsoft support roles. Our commitment to practical learning ensures graduates achieve more than certifications—they gain real-world expertise that employers value.
We build confident IT professionals who can think critically and solve complex technical challenges. Our curriculum is designed specifically for today’s technology landscape, ensuring every lesson directly applies to your future career in IT support.

Our bootcamp focuses on mastering Microsoft technologies, developing strong troubleshooting capabilities, and building professional communication skills. Our graduates enter the workforce with the technical competence and professional confidence to succeed in IT support roles, equipped with industry-relevant skills and practical experience that set them apart in the competitive tech job market.
Through intensive training, real-world scenarios, and support with interviews after completing the course.

About the IT Support Bootcamp

Overview
  • Duration: 5 weeks
  • Format: Online live sessions + self-practice labs + Access to a sandbox M365 environment
  • Support: CV building, mock interviews, and mentorship until first job offer
Modules

Week 1 – Foundations of IT

  • Intro to IT Support Bootcamp
  • Career Paths
  • Cloud Computing Intro
  • Hardware 101
  • Operating Systems
  • IT Jargon Buster
  • Ticketing Systems

    Week 2 – Windows Troubleshooting
  • Building Confidence with windows tools to troubleshoot issues.
  • Common Windows Issues & Symptoms
  • System health checks
  • Hands-on troubleshooting labs

    Week 3 – Networking Basics
  • Networking 101
  • IP addressing, Subnets, DNS, DHCP, Default Gateway
  • Common connectivity issues
  • Troubleshooting with commands

    Week 4 – Microsoft 365 Ecosystem
  • Outlook, Teams, OneDrive, SharePoint basics
  • Admin Center tasks: User creation, license assignment, MFA reset
  • Intro to Entra ID & Intune fundamentals
  • Common Issues & Tasks

    Week 5 – Soft Skills for IT Support & Job Hunting Strategies
  • Communication, customer service, empathy
  • Time management & prioritisation (tickets & escalations)
  • Team collaboration, working under pressure
  • Interview prep & recruiter call practice
  • CV & LinkedIn Polish
  • Job Search Strategies
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Other Bootcamps Coming soon

TechLevelUp delivers a comprehensive and practical curriculum that combines technical expertise with essential workplace skills, preparing students for successful careers in Microsoft IT support and the dynamic tech industry.

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